Waivers

Every participating guest at Boundless Adventures must complete a waiver form. If a guest is under 18 years of age, then the waiver must be completed by his or her parent or legal guardian. No exceptions are made. Signed waivers remain valid for an entire season.

Weight & Age Restriction

Must be 7 & older to participate. Weight limit is 265 pounds.

Rules

  • Climbers must be dressed appropriately.
  • Closed toe shoes only.
  • No baggy clothes.
  • No dangling jewelry.
  • Eyeglass holders are recommended.
  • Comfortable athletic wear recommended.
  • Long hair must be tied back.
  • Climbers must attend a safety briefing before climbing.
  • Use all equipment as directed.
  • Follow all instructions given by park monitors.
  • Allow faster climbers to pass on platforms.
  • Climbers must remove their harnesses prior to using the restroom.
  • While on the ground, please stay on the designated foot trails so we can maintain our natural setting.
  • Only one person is permitted on an element at a time.
  • Only three people are permitted on a platform at a time.
  • Alcohol and smoking in the park are strictly prohibited.
  • Pets are not allowed on the premises except for service animals.
  • All visitors must be respectful of the forest.  Defacing trees or vegetation will not be permitted.

Refund Policies

Full refund is available for “general admission” reservations (not groups) that cancel 48 hours in advance.

For cancellations within a 48-hour period, a rain check ticket will be offered for a future date in lieu of a cash refund.

Refunds will not be given if participants arrive in inappropriate clothing and footwear or do not follow the rules. (Please see Rules).

Refunds will not be given if participants do not meet the age and weight restrictions.

Refunds will not be given for minors that do not have a waiver signed by their parent or legal guardian.

Weather Policy

Boundless Adventures is open rain or shine.

Boundless Adventures activities are weather proof! Our safety gear works in rain or shine. Therefore, when you purchase a ticket, you automatically agree to our refund policy.

In cases of extreme weather, such as thunderstorms, lightning, or high winds, the park will be closed. If we evacuate guests out of the trees due to such dangerous weather conditions, we will offer the following accommodations:

  1. You may choose to extend your ticket time, and wait until the weather passes OR
  2. If you have more than 90 minutes left on your ticket, you can receive a rain check for one full admission for your next visit.
  3. If you have less than 90 minutes left on your ticket, you can receive a rain check voucher for 50% off your next visit.